Patreon Processing Delay


For some users, Patreon processing seems to be extra slow this month.  I’ve reached out to Patreon support to see what’s going on, but in the meanwhile I apologize for the delay!

Update:  There is a known issue with patron status that Patreon is working to resolve.

Update 2:  So despite the above issue being marked “resolved”, I still see a couple people stuck in Patreon limbo.  I’m not sure how long this will continue, although it seems people’s accounts are slowly being fixed over time.

If your account is stuck, I’d recommend you switch to BMT, which does support instant access.  Note, however, that BMT does not support PayPal or AMEX cards.  If you want to do this switch, just subscribe normally via the researcher intranet portal.  Then send me an e-mail or Patreon PM with your game account name and Patreon account name so I can refund your most recent Patreon payment.

Again, sorry for this issue — I share your frustration on how unreasonably and needlessly slow this is.

Update 3:

  • New patrons / Patrons whose first charge was in February:  Patreon is still working through this issue, sorry!
  • Existing patrons / patrons who had a charge before February:  If you are not a new patron, your patron access should now be updated — if not, please try to relink your account. If after 30 minutes, you do not have access, please contact me.

Update 4 – Now Resolved (Feb 15th):

Patreon has fixed the issue, and now all backers who had a successful charge for February should now have access to the game. If not, please try to relink your account. If after 30 minutes, you do not have access, please contact me.

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